Smart RPA – The Enabler of Smarter Business Process
Smart or Intelligent Automation is the augmented result of combining RPA with other advanced technologies and human interaction to create truly intelligent solutions that deliver valuable business benefit and outcomes.
For example, take a simple invoice process:
The degree of complexity and the type of processes involved will determine the level of automation sophistication required and technologies needed.
However, smart automation can enable truly digital transformation and synchronise front and back-office operations very seamlessly and in the process, add value to customers, suppliers and employees alike.